We keep data collection to what running the service actually requires. API request content is not stored and never used for training; the Studio keeps your prompts and result links so you can see your history.
Last updated
Our content privacy commitment
For API requests, we do not save prompts, conversation text, model responses, or uploaded and generated images, and we do not use any of it to train models, target ads, or profile you. After an API request completes, no copy remains here from which that content could be recovered. The Studio saves your prompts and result links for your history — see "Content logging" below.
Zero
API request content logged
Not retained
uploaded reference images
Never used for
training or ad profiling
01
Content logging
—For API requests, we do not store your prompts, conversation text, or model responses. There is no searchable conversation history behind the API, for you or for us.
—The Studio (our in-browser image and video tool) is the exception: it saves each prompt, the settings you chose, and the links to the results, so your history is there when you come back. Result files are hosted by the model provider and deleted after 2 hours; the saved links stop working then. Reference images you upload in the Studio are passed to the provider and not stored here.
—Apart from those Studio links, we do not retain images you upload or images a model generates for you, and we do not route that content to human review, model training, advertising, or profiling.
—To complete a request we forward its content to the upstream provider of the model you selected. That provider handles the data under its own privacy policy and terms, which apply alongside this one.
—For API requests, once a request finishes, no copy remains on this platform from which your content could be reconstructed.
02
What we collect
—The email address you provide when registering or paying, used for delivery, order notifications, and support.
—Order records: order number, payment status, plan, amount credited, and the minimum payment metadata our payment providers return to us. We never receive or store your full card number.
—Call metadata needed for billing and balance queries: timestamp, model name, token counts, and cost. These records contain no prompts, no conversation text, no model responses, and no image content.
—Studio history: your prompts, the settings you chose, and links to the results.
—Standard technical data your browser sends when loading this site, plus a session cookie once you sign in.
03
How we use it
—To create orders, take payment, issue API keys, and add credits to an existing key.
—To bill your usage accurately and show you the balance and usage history in your dashboard.
—To send delivery receipts, order results, and support replies.
—To detect duplicate orders, payment anomalies, and abuse, and to investigate a problem when you report one.
04
What we never do
—We never read or review your prompts, model responses, or images, except Studio history when you ask us to investigate a charge.
—We never use your content to train models or build advertising profiles, and we never sell, rent, or trade your data to third parties.
—We never display a full API key on a public page indefinitely. A newly issued key is visible to you once so you can copy it; after that only a masked form remains.
—We never ask you to enter sensitive personal information that is unrelated to the transaction you are completing.
05
Retention and deletion
—Order, payment, and delivery records are kept for a reasonable support and accounting period so we can investigate a charge, reissue credits, or meet audit obligations.
—When an account is created we derive one-way hashes of the network address and of browser-side device characteristics, and keep only the hashes. The device characteristics include a randomly generated browser identifier and a measurement of how your browser renders graphics, text, and audio, together with basic hardware properties your browser reports. We also store a normalized form of your email address. All of it exists for one purpose: stopping the same person, device, or network from claiming a new-account credit more than once. We never store the raw network address or the raw device characteristics, we do not use any of it for advertising, profiling, or tracking you across sites, and none of it is shared with third parties.
—Usage metadata is kept so your billing history stays verifiable. It never contained your content in the first place, so there is nothing of yours to purge from it.
—Studio history is kept in your account so you can see past prompts and results. To have it removed, ask us through the contact page and we will delete it.
—To correct your email, remove an erroneous order, or ask about your data, reach us through the contact page. Tell us the order number or account email so we can find the record.
—Deleting your account removes your keys and stops further billing. Records we are required to keep for accounting and fraud-prevention purposes are retained for the period that applies to them.
06
Changes to this policy
—If we change how we handle data, we update this page and move the date at the top. Material changes that reduce your protections will be called out rather than folded in quietly.
Still have questions?
For anything about orders, credits, delivery, or your account, reach a human directly.